Betting Rules

These Betting Rules explain the general conditions that apply when you use Spingranny Casino to place wagers or participate in casino games. They should be read together with our Terms and Conditions, Privacy Policy, Responsible Gambling information and any game-specific rules displayed on the website.

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1. General betting conditions

By opening an account, accessing the website or placing a wager, you confirm that you have read and understood the rules that apply to your activity. These rules are intended to provide a clear framework for using Spingranny Casino and do not replace the full Terms and Conditions. If there is a difference between these Betting Rules, a game rule and the Terms and Conditions, the relevant legal terms displayed on the website will apply.

Article contents

You are responsible for making sure that online gambling is permitted for you in the place where you are located. You must use the website only in accordance with applicable Australian laws and any other laws that apply to you. Spingranny Casino may restrict access to services, games or account functions where required by law, regulation, technical limitations or internal controls.

Account and player requirements

You must be at least the legal gambling age that applies to you and must provide accurate information when registering or using an account. An account must be used only by the person to whom it belongs. You must keep your login information secure and must not allow another person to access or use your account. If you believe that someone else has accessed your account, stop using it and notify the casino through the available support channel.

A player may be asked to complete identity, age, location or payment verification checks. These checks help protect players, prevent fraud and support compliance with legal and operational requirements. You must provide information and documents that are genuine, current and capable of being verified. Account activity may be restricted while a review is taking place.

Your responsibility before placing a wager

Check that you are using the correct account and the intended game.
Review the stake, odds, selected options and any other information shown before confirming a wager.
Make sure your device, internet connection and software are working correctly.
Do not place a wager if you are unsure about the applicable game rules or settlement method.
Keep your account details private and log out when using a shared device.

You remain responsible for activity completed through your account unless there is evidence of an unauthorised transaction or a technical issue that is accepted after review. A wager should not be placed when you are impaired, distressed or unable to make a clear decision.

2. Placing and accepting wagers

A wager is a request to participate in a game or betting event using the options and stake selected by you. The information shown on the relevant game screen, including available markets, selections, stake ranges, odds where applicable and any special conditions, forms part of the terms for that wager. You should review this information carefully before confirming your bet.

When a wager is accepted

A wager is not final merely because you have selected an option or pressed a button. It becomes accepted only when the website records and confirms it. A confirmation message, bet reference or entry in your account history may be used to show that a wager has been accepted. If no confirmation is displayed, check your account history before attempting to place the same wager again.

Spingranny Casino may decline, limit, suspend or cancel a wager before or after an attempted submission where this is necessary to correct an obvious error, address a technical or security issue, comply with applicable requirements, prevent misuse or apply the Terms and Conditions. Where a wager cannot be accepted, the stake associated with that wager will be handled in accordance with the applicable terms and any required legal process.

Displayed information and technical issues

Game screens and betting interfaces are designed to display current information, but technical errors, communication failures, maintenance and delays may occur. If the information shown on your screen changes before a wager is accepted, the updated information may apply. You should not rely on a screen that has frozen, failed to refresh or displayed an incomplete confirmation.

If you experience a connection problem after submitting a wager, do not assume that the wager failed or was accepted. Review your account history when the connection is restored. Duplicate wagers caused by repeated clicks or repeated submissions may not automatically be treated as a single wager. Any review will consider the records available for the account, game and transaction.

Stakes, odds and game choices

The minimum and maximum stake available for a game may be shown on the relevant game screen or in the applicable product terms. These amounts can vary by game, account status, payment method, promotion or other operational factor. You must not attempt to bypass a displayed limit by using multiple accounts, automated tools or other methods.

Where odds or potential returns are displayed, you should check them before confirming the wager. Displayed odds may change until acceptance where the game or market allows this. The applicable odds, selections and stake are those recorded when the wager is accepted, subject to correction of an obvious error and the relevant game rules.

3. Game results and settlement

Each game or betting product has its own method for determining an outcome. The result may be based on a random number generator, a live game outcome, an external event, an official result or another method described in the game information. You should read the rules for the particular game before playing, including information about winning combinations, rounds, void conditions and settlement.

Recording and settling results

Wagers are settled using the result recorded by the relevant game system or the applicable official source. Account history may show the wager, result, stake and settlement status. The information displayed in your account is an important record, but settlement may be reviewed if there is an apparent error, an interruption, a disputed result or evidence that the game did not operate as intended.

A game round or event may be declared void where it has been interrupted, incorrectly configured, affected by a material technical problem, cancelled, postponed or otherwise unable to produce a valid result. The treatment of a void wager will depend on the relevant game rules and the Terms and Conditions. You should not assume that a postponed or interrupted event will automatically be settled in the same way as a completed event.

Errors and corrections

An obvious error may include an incorrect price, duplicated entry, incorrectly displayed outcome, calculation mistake, software malfunction or other information that a reasonable player would recognise as incorrect. If an error affects a wager, Spingranny Casino may correct the entry, recalculate the settlement or cancel the affected wager where permitted by the applicable terms.

If an amount is credited to your account by mistake, you must not withdraw, spend or transfer that amount. The casino may reverse an incorrect credit and may adjust the account balance to reflect the correct outcome. If you notice an unusual balance, result or transaction, stop playing the affected game and raise the matter through the available support channel.

Disputes about a result

If you believe a wager has been settled incorrectly, review the game rules and account history first. A dispute should include enough information to identify the relevant wager, such as the date, game name, transaction reference or a description of what occurred. Reviews are based on system records, game logs and other information reasonably available.

You should keep copies of relevant messages, screenshots and transaction information where possible. A complaint does not change the requirement to comply with these rules, and you should not continue to place wagers on an affected game while the matter is being reviewed.

4. Fair play, safety and responsible gambling

Spingranny Casino expects all players to use the website honestly and fairly. You must not interfere with the operation of a game, exploit a fault, use unauthorised software, manipulate a result, engage in collusion or use another person’s account or payment method without permission. You must also not use the website for unlawful activity, fraud, money laundering or any purpose unrelated to legitimate play.

Prohibited conduct

Creating or controlling accounts for another person or allowing another person to play through your account.
Using bots, scripts, automated systems, modified software or tools designed to gain an unfair advantage.
Attempting to exploit a software, pricing, payment or settlement error.
Using false, misleading, stolen or unauthorised personal or payment information.
Colluding with other players or taking steps to distort a game or betting outcome.
Trying to avoid account controls, identity checks, location restrictions or responsible gambling measures.

Where suspicious, irregular or prohibited activity is identified, account access, wagers, balances or transactions may be reviewed or restricted in accordance with the Terms and Conditions and applicable requirements. Any action taken will depend on the circumstances and the information available.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or solve financial difficulties. Only play with money you can afford to lose, set a personal budget and take regular breaks. Do not chase losses, borrow money to gamble or increase your stakes because you are upset about an earlier result. Game outcomes are not guaranteed and past results do not predict future results.

Use the responsible gambling tools and account controls made available on the website. Depending on the service, these may include deposit limits, time reminders, activity information, cooling-off options or self-exclusion. A limit should be selected before you play and reviewed regularly. If gambling is becoming difficult to control, stop playing and seek support from an appropriate Australian gambling help service or health professional.

Changes to these rules

These Betting Rules may be updated to reflect changes to games, technology, legal requirements, security measures or business processes. The current version will be made available on the website. You should check the rules before placing a wager, particularly after an update. Continuing to use the service after revised rules are published may mean that you accept the updated terms to the extent permitted by law.

If you have questions about a game, wager or settlement, do not place another bet until you understand the applicable rule. Use the support option provided on the Spingranny Casino website for assistance, and keep your account information available so your enquiry can be reviewed efficiently.