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Terms & Conditions

These Terms & Conditions explain the rules for accessing and using Spingranny Casino. Please read them carefully before registering an account, depositing funds or participating in any casino game or promotion.

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1. General terms and acceptance

These Terms & Conditions apply to your use of the Spingranny Casino website, services, games, promotions and related features. By accessing the website, creating an account or using any service, you confirm that you have read, understood and accepted these terms. If you do not agree with any part of them, you must not use the website or its services.

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Additional rules may apply to particular games, payment methods, promotions or other features. Those rules will be displayed with the relevant service and form part of these Terms & Conditions. If a specific rule conflicts with these general terms, the specific rule will apply only to the relevant service or offer.

You are responsible for checking this page regularly. Spingranny Casino may update these terms when necessary, including to reflect changes to services, technology, legal requirements or operating practices. The current version published on the website will apply from the date stated or, where no date is shown, from publication.

Eligibility and lawful use

You must be at least 18 years old and legally permitted to access online gambling services in the place where you are located. You must not use the website if online gambling is prohibited or restricted in your jurisdiction. It is your responsibility to understand and comply with the laws that apply to you.

  • You must provide accurate, current and complete information when registering or using an account.
  • You must not access the website on behalf of another person or allow another person to use your account.
  • You must use the website only for lawful purposes and in accordance with these terms.
  • You must not use the service if you are self-excluded, otherwise restricted from gambling, or unable to make informed decisions about your gambling.

2. Accounts, verification and security

Some services require you to create a personal account. You may generally hold only one account unless Spingranny Casino has approved another arrangement in writing. Duplicate, false or misleading accounts may be suspended or closed, and activity associated with those accounts may be reviewed.

You are responsible for keeping your login details confidential and for all activity carried out through your account. You must notify Spingranny Casino promptly if you believe your account has been accessed without permission, your password has been disclosed, or any account information is incorrect.

Spingranny Casino may ask you to complete identity, age, location, payment or other verification checks. You agree to provide information and documents that are reasonably requested for these purposes. Access to some services, deposits or withdrawals may be restricted until the required checks are completed.

Information supplied during verification must be genuine, readable and consistent with your account details. If information cannot be verified, appears inaccurate, or raises concerns about fraud, money laundering, underage gambling or other unlawful activity, Spingranny Casino may delay, restrict or refuse transactions and may suspend or close the account where permitted.

Suspension and closure

You may ask for your account to be closed at any time through the account or support options made available on the website. Spingranny Casino may suspend or close an account where there is a suspected breach of these terms, misuse of the website, a security concern, a legal or regulatory requirement, or another legitimate operational reason.

Closing an account does not remove obligations that arose before closure. Any remaining balance, pending transaction or unresolved matter will be handled in accordance with applicable law, verification requirements and the circumstances of the account.

3. Deposits, withdrawals and gameplay

Available payment methods, processing requirements and any applicable conditions will be shown on the website. You may use only a payment method that belongs to you or that you are authorised to use. Payments made using another person’s card, account or financial instrument may be rejected and may lead to account restrictions.

You must ensure that deposit information is accurate and that your payment provider permits the transaction. Spingranny Casino does not control the policies, availability, exchange rates or charges applied by banks, card providers, digital wallets or other payment services. You remain responsible for any third-party fees or taxes that may apply.

Withdrawal requests may be subject to account verification, source-of-funds checks, payment processing rules and any specific conditions displayed at the time of the request. A withdrawal may be reviewed or delayed where information is incomplete, a transaction is under investigation, or the requested method cannot be used. Spingranny Casino will not knowingly process a transaction that is unlawful or inconsistent with applicable requirements.

You should check all game selections, stake amounts and transaction details before confirming them. Once a game entry or transaction has been accepted by the system, it may not be cancelled or changed except where required by law, a technical error or an applicable game rule.

Game results are determined by the relevant game system and recorded by the website. If there is a clear technical or system error, Spingranny Casino may correct the affected transaction or result in a fair and lawful manner. If a game becomes unavailable, the affected play may be voided or otherwise handled under the relevant game rules.

Prohibited activity

  • Using software, tools, scripts, bots or devices intended to interfere with the website or gain an unfair advantage.
  • Exploiting a fault, error, vulnerability or incorrect display rather than reporting it through the available support channels.
  • Attempting to manipulate games, payment systems, account records, promotions or other website features.
  • Using stolen funds, fraudulent payment details or information that does not belong to you.
  • Colluding with other users or engaging in conduct designed to defraud Spingranny Casino or another player.
  • Attempting to bypass age, location, identity, self-exclusion or other account controls.

4. Promotions, responsible gambling and privacy

Promotions and promotional content

Promotions, bonuses, tournaments and other offers are subject to their own promotional terms. Those terms may include eligibility requirements, participation rules, wagering conditions, expiry dates, game restrictions, maximum values and withdrawal conditions. You should read the full terms of an offer before accepting or using it.

Unless a promotion states otherwise, offers are limited to one person, household, address, device, payment method or other qualifying unit. Spingranny Casino may withdraw, change or refuse a promotion where there is suspected abuse, error, manipulation, multiple participation or a breach of the relevant promotional terms. Promotional terms do not override your legal rights.

Responsible gambling

Gambling should be treated as entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, set limits before you play and take regular breaks. You should not gamble when affected by alcohol, drugs, stress or other circumstances that may affect your judgement.

Spingranny Casino may provide tools and information to help you manage your gambling, such as deposit limits, time reminders, activity information, temporary breaks and self-exclusion options. The availability and operation of these tools will be explained on the website. If you choose a restriction, you must not attempt to avoid it by opening another account or using another person’s account.

If gambling is causing concern for you or someone close to you, stop playing and seek help from an appropriate Australian gambling support service or qualified professional. You can also use the responsible gambling information and support options made available on this website.

Privacy and communications

Personal information is collected, used and disclosed in accordance with the Spingranny Casino Privacy Policy. You should read that policy to understand how account, identity, payment, technical and gambling-related information may be handled.

By using the website, you agree that Spingranny Casino may send service-related communications, including account notices, security messages, transaction updates and changes to these terms. Marketing communications will be managed in accordance with applicable requirements and available communication preferences.